OSS/BSS Technical Manager

OSS/BSS Technical Manager

Desired Candidate Profile Degree in Electronics and Telecommunication or Informatics Engineering or equivalent experience Good understanding of basic frame work of Telecom / IT processes At least 7 - 10 years experience in Telecommunication and IT At least 3 - 5 years experience on OSS/BSS projects in Telecommunication Operation Very good knowledge in Software Design and Development Excellent written and verbal communication skills (English and Indonesian) Excellent analytical and troubleshooting approach Excellent problem solving, decision making and conflict resolution skills Job Description Overall responsibility for leading a team of software experts for OSS/BSS solution deployment. Responsible for multiple solutions and customers. Work with customers, vendors, and project managers to resolve deployment issues Ensure process documentation of OSS/BSS solution deployment Ensure formal configuration baseline are established & all changes to these baseline are formally managed Configuration Audit: undertake appropriate audits to ensure that the product complies with its contracted or specified requirements and to ensure that its configuration documents accurately reflect the product. Planning: must be able to plan and co-ordinate OSS/BSS activities across assigned projects Problem solving: must be able to pro-actively analyze problems and determine solutions based on the facts Interpersonal skills: must be able to demonstrate good oral & written communication. Ability to listen to others and exchange information and knowledge clearly and concisely Team working: must be able to work closely with the project team and other internal departments Mentor and guide team. Delegate the tasks efficiently within the team so as to meet SLAs well within the time limits To predict man-power requirements To conduct or participate in recruitment interviews for selection of personnel. Interact with Customer closely when required. To ensure team member professional development as well as trainings for new features and new nodes Expertise in one or more application vendors products Creating project deliverable templates and standards (e.g. including process standards) Creating complex conceptual designs, including application interfaces and interactions Planning and managing program wide application build, test, and deploy activities Planning and establishing after go-live activities including ongoing support All applications will be treated in the strictest of confidence. If you are a suitable match for this position please send your application to technology@monroeconsulting.com