AXIS Contact Centre Operations, Executive - Jakarta

Contact Centre Operations, Executive - Jakarta


Responsibilities :

* Maintain good quality of contact center operations.
* Manage complaint and recovery management upon the whole contact center operations
* Liaison among cross function unit across functions of unit.
* Shows good performance upon any assignment across customer service area.


Requirements:

* Min. Diploma (D3), Bachelor is prepareable (any major)
* At least 2 years experience in same field
* Strong knowledge in Customer Service Appllication (such as: IVR, PABX, Sales Application, SAP, CRM application, etc)
* English fluency and computer literacy is a must
* Personality : customer oriented, people oriented, conceptual thinking, proactive and good interpersonal skill.
* High motivation and fast learner
* Open minded

Simply quick apply or send application and CV (max.200 KB) to:

join@axisworld.co.id


Please ensure to put your job title and preference location (city) in the subject of the email
(example: Contact Centre Operations, Executive - Jakarta)