Field Engineer

Our client, the world leader in in-flight entertainment and communications, is seeking talented, motivated individuals to join their teams

Job Responsibilities

- Develop and maintain good working relationship with assigned customers

- Maintain customer satisfaction through accurate, detailed and timely responses to problems and

queries and elevate situations within Management if and when required

- Provide technical guidance and assistance to assigned customers.

- Troubleshoot and work to resolve system problems occurring on aircraft (and/or workshop)

- Report issues/problems that cannot be cleared locally to the engineering sites and/or regional/

head offices as appropriate

- Participate actively in any retrofits and/or the entry into service of new systems for

assigned customers

- Work closely with all departments at the assigned customers to enhance their practices and

knowledge of the operation of our systems

- Work actively with the assigned customers to gather reliability data for all company equipment

- Evaluate the needs of the customers at all times and work in a pro-active manner with all

the company departments

- Advise the customers on future projects that they may conduct and guide them through the company

processes for such projects

- Report all information gathered from customer’s organization (line maintenance, engineering,

cabin crew, repair shops, planning, spares/logistics, purchasing) to the regional office

and other offices

- Contribute towards attaining company goals and objectives by assisting and supporting any other

company department, as required

- Exhibit professionalism at all times in order to enhance the assigned customer’s perception

of Company

- Any other duties as and when assigned by the Company

Job Requirements

- Academic background in avionics and multiplexed audio/video, software controlled systems and test equipment, preferably at diploma/degree level and, OR, IT Diploma/Computer Science Degree with a good knowledge of Linux.

- A good understanding of SQL, PHP, XML and database driven systems is a plus.

- Pro-active individual who is independent and is capable of resolving technical and engineering issues with ease.

- Good command of spoken and written English and Indonesia

- Experience in working with airlines in the region is an advantage

Interested candidates please provide your detailed resume in MS Word indicating the following details and please send to: yenny.sadeli@adecco-asia.com

• Full personal particulars with photo attached
• All educational qualifications
• Working experiences (In chronological order starting with the latest)
• Availability, current and expected salary (please provide all salary component if any)

We regret only short-listed candidate will be notified